Refund Policy

🍪 T’s-Sweetz Return & Refund Policy

We want every customer to love what they get from T’s-Sweetz — whether it’s something sweet to wear or something sweet to eat!

Food Products (Cookies & Baked Goods)

Because our treats are perishable, we cannot accept returns or exchanges once an order has been shipped or picked up. However, if your order arrives damaged, incorrect, or unsatisfactory, please contact us within 3 days of delivery with your order number and photos of the product. We’ll be happy to make it right through a replacement or store credit, depending on the situation.

➡️ Contact for issues: support@tssweetz.com (or your preferred email)

➡️ Report within: 3 days of delivery

➡️ Resolution options: replacement or store credit